Hair loss
Consultation

Answer a few quick questions so our clinicians can check suitability. Takes about 2–4 minutes.

Clinical services provided by Dr Online

How old are you?

We can only offer treatment to adults.

Under 18
18–65
66+

Age and treatment suitability

Hair loss treatments can still work after 65, but results can be less predictable and may take longer. Would you still like to be considered for treatment?

Yes, I’d like to continue
No, not at this time

Your details

We need these to process your consultation securely.

What best describes your hair loss pattern?

This helps us understand what treatments may be suitable.

Receding temples
Temples and crown
Diffuse thinning (all over)
Patchy hair loss
Complete baldness
Other / not sure

Tell us a bit more

Please describe your hair loss in your own words.

What does the hair loss look like (where and how)?
Have you been told a cause or diagnosis before? (If yes, what?)
Roughly how long has it been happening?
Has anything made it better or worse (e.g. stress, illness, new meds)?
Any other symptoms (scalp itching, redness, scaling, pain)?

When did you start noticing changes to your hair?

Sudden changes can sometimes have an underlying cause that needs checking.

Over the last few days or weeks
Gradually over the last few months or years

Do you have an allergy or intolerance to any of the following?

Select all that apply.

Minoxidil
Finasteride
Lactose intolerance or allergy
I am not allergic to any of the above

Allergy / intolerance details

Please let us know how you react when you take this medicine.

Are you experiencing any of the following symptoms on your scalp?

Select all that apply.

Pain, itching, burning or bumps
Redness or rashes
Dandruff
Psoriasis or eczema
No

Scalp symptoms

How long have you had this and where on your scalp is it?

Scalp symptoms

How long has this been present, and is the skin broken/oozing/crusting?

Dandruff

How severe is it?

Mild
Moderate
Severe

Psoriasis or eczema

Has a clinician diagnosed this?

Yes
No
Not sure

Are any of the following true?

Select all that apply.

I have been diagnosed with depression, anxiety, or panic disorder
I have a history of suicidal thoughts or self-harm
I am currently under investigation for a medical condition
I have liver disease
I have prostate problems, raised PSA, or I’m under prostate monitoring
I take regular prescribed medicines
None of the above

Mental health and hair loss treatment

Some hair loss treatments have been linked to mood changes in a small number of people. Because you’ve told us about a mental health history, a clinician will review your answers carefully.

Which option would you like us to consider?

Prefer to avoid finasteride (consider minoxidil only where appropriate)
Open to considering finasteride if the clinician feels it’s suitable for me

Safety check

Are you currently experiencing suicidal thoughts?

Yes
No

Medical investigation

What are you being investigated for?

Liver health and hair loss treatment

Some hair loss medicines are processed by the liver. A clinician needs to check any treatment is safe based on your history.

How would you like us to proceed?

I’m happy for a clinician to review my answers and consider oral treatment if appropriate.
I’d prefer to avoid oral treatments and only be considered for minoxidil.

Prostate monitoring and hair loss treatment

Some hair loss medicines can affect prostate blood test readings. It’s important your GP knows about any treatment you start.

How would you like us to proceed?

I’m happy to be considered for finasteride if appropriate, and I understand I should inform my GP.
I’d prefer not to be considered for finasteride (minoxidil only).

Regular medicines

Please list any medicines you take regularly (include name + dose if known).

What matters most to you about hair loss treatment?

Select up to 2.

Strongest results
Lower risk of side effects
Simple routine (easy to stick to)
Prefer not to use tablets
Not sure

Final health check

Before we show your options, please confirm whether there’s anything else our clinician should know to prescribe safely.

I have a medical condition, allergy, surgery, or I take medicines/supplements that I haven’t mentioned yet.
I have nothing else to add.

Anything else to add?

Please tell us what it is (include medicine name + dose if relevant).

Sharing with your GP

Your GP can provide the safest ongoing care if they’re aware of treatments you start. Would you like us to share a summary with your GP?

Yes, I’m happy for my GP to be informed.
No, I’d prefer not to.

GP details (optional)

If you’d like, you can add your GP details below.

UK law and compliance

To keep things safe, we need a photo of your passport or driving licence before we show your recommendations.

Passport
Driving licence
Upload a clear photo. Files accepted: images or PDF (max 2MB).
✓

Thank you for your submission

Your consultation has been received. A clinician will review your answers and you’ll hear from us shortly.

Clinical services provided by Dr Online

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Your safety is our top priority.

Did you make a mistake? Providing false information can lead to serious harm to your health.

Review your answers

Need personalised advice?

Please speak to your GP or a pharmacist for assessment.